www.sukkasukka.fi is an online store owned & operated by Ilomo Oy (Y-Tunnus: 3275578-2).
Customer data is collected primarily for customer relationship management purposes. In addition, the following activities are performed with the help of customer data: development of services and business, marketing, analysis and statistics.
We want this privacy statement to help you feel safe when you share your personal information with us and to illustrate how we ensure that your personal information is processed in accordance with the Privacy Act.
If you need more information about privacy, you can contact us at the above given contact details.
If you wish to change or correct your own customer information, you can always contact our customer service or change it yourself by logging in to your customer account.
What personal information do we process?
-Address (shipping and billing address)
-IP address and information about the use of the website
-Personal information that you provide when you contact us, for example through customer service or the My Account page service.
-In order to fully process your order, we will pass on your information to our partners, such as Posti and VismaPay. We also collect address information from third-party services to update address information.
What do we do with the information you provide?
As a general rule, we will use the information you provide for the following purposes.
-Compliance with legal regulations
-To improve the customer experience.
-To provide better communication and customer service.
-To maintain and manage the customer relationship.
-For the delivery, processing, archiving and return of e-commerce orders.
-To improve the operation of stores and e-commerce
-For e-mail communication
-For SMS marketing and direct mail ads (customer can manage the permission himself)
-For digital marketing, analytical and statistical purposes (e.i. Google Analytics & Facebook)
How is personal information protected?
Ilomo Oy have taken necessary security measures to protect your personal information and you can safely leave your personal information with us. The sharing of your personal information with our partners is always based on the current data protection policy and the communication is encrypted.
Who has access to my personal information?
Only authorized employees will process your personal information. They will have access to your data on the basis of their job and will only have the right to use the data for the specified legitimate purpose for which they were collected.
How long the data kept?
Your personal information will be retained for as long as is necessary to perform the services described in this statement or as long as we have a legal obligation to retain it. They are then deleted.
Is personal data disclosed to a third party?
Ilomo Oy will only disclose your information to necessary affiliates or affiliates who enable us to operate in areas such as delivery, payment, marketing, analytics, statistics, and communications.
Partners do not have the right to pass on the information they receive.
Our web shop www.sukkasukka.fi uses Google Analytics (IP-address anonymization). When you click on to the website homepage, you’re immediately presented with a banner that asks you to consent to cookie use. The banner also informs you that we share information with analytics partners, which includes Google Analytics. Customers who wants to opt-out Google Analytics, please visit Google Analytics Opt-out browser add-on https://tools.google.com/dlpage/gaoptout.
What rights do you have?
As our customer, you have the right to request a copy of your personal data, to request its rectification or deletion and, under certain conditions, to request that processing be restricted or to be forgotten.
You can make changes to your personal information at any time. You can do this yourself on your own account or contact us and ask us for help.
- If you want to view your personal information, you have the right to do so.
- If you want your personal information corrected, you have the right to request it.
- If you wish to delete your personal information, you have the right to do so unless we have a legal obligation to retain it.
- If you wish to restrict the use of your personal information, you have the right to request it.
- If we correct, delete or restrict the processing of your personal data, we will notify you.
- You have the right to receive your personal information in a structured, commonly used and machine-readable form, and the right to transfer the information to another company. This only applies to information that you have actively provided.
- You have the right to notify us if you believe that we are not processing your personal information properly.
- You also have the right to complain to the data protection authority about the processing of your personal data.
Ilomo Oy is constantly developing its business and therefore reserves the right to change this privacy statement, if necessary. Changes may also be based on changes in legislation.
If sections of this Privacy Statement change, we will notify you on our website.
All visitors interested in privacy and visiting our www.sukkasukka.fi website can reach us at the address below:
SukkaSukka / Ilomo Oy