General
www.sukkasukka.fi is an online store owned & operated by Ilomo Oy (Y-Tunnus: 3275578-2).
This privacy statement explains how Ilomo Oy collect, disclose and store your personal information. The privacy policy applies when Ilomo Oy offers its services and products, for example when you do business with us, visit our website, or create a user account.
By using our services and this website, you consent to the processing of your personal data by Ilomo Oy in accordance with this Privacy Policy and data protection legislation. By providing your personal information, you agree that we will use your information to provide the services you require.
Customer data is collected primarily for customer relationship management purposes. In addition, the following activities are performed with the help of customer data: development of services and business, marketing, analysis and statistics.
We want this privacy statement to help you feel safe when you share your personal information with us and to illustrate how we ensure that your personal information is processed in accordance with the Privacy Act.
If you need more information about privacy, you can contact us at the above given contact details.
If you wish to change or correct your own customer information, you can always contact our customer service or change it yourself by logging in to your customer account.
What personal information do we process?
Our privacy policy means that we store and process your information as little as possible. In other words, we only use the information that is necessary to process your order and to be able to communicate with you. Personal information we collect from our customers:
-Name
-Address (shipping and billing address)
-Email address
-Telephone number
-Customer number
-Order history
-IP address and information about the use of the website
-Personal information that you provide when you contact us, for example through customer service or the My Account page service.
-In order to fully process your order, we will pass on your information to our partners, such as Posti and VismaPay. We also collect address information from third-party services to update address information.
What do we do with the information you provide?
As a general rule, we will use the information you provide for the following purposes.
-Compliance with legal regulations
-To improve the customer experience.
-To provide better communication and customer service.
-To maintain and manage the customer relationship.
-For the delivery, processing, archiving and return of e-commerce orders.
-To improve the operation of stores and e-commerce
-For e-mail communication
-For SMS marketing and direct mail ads (customer can manage the permission himself)
-For digital marketing, analytical and statistical purposes (e.i. Google Analytics & Facebook)
How is personal information protected?
Ilomo Oy have taken necessary security measures to protect your personal information and you can safely leave your personal information with us. The sharing of your personal information with our partners is always based on the current data protection policy and the communication is encrypted.
Who has access to my personal information?
Only authorized employees will process your personal information. They will have access to your data on the basis of their job and will only have the right to use the data for the specified legitimate purpose for which they were collected.
How long the data kept?
Your personal information will be retained for as long as is necessary to perform the services described in this statement or as long as we have a legal obligation to retain it. They are then deleted.
Is personal data disclosed to a third party?
Ilomo Oy will only disclose your information to necessary affiliates or affiliates who enable us to operate in areas such as delivery, payment, marketing, analytics, statistics, and communications.
Partners do not have the right to pass on the information they receive.
Our web shop www.sukkasukka.fi uses Google Analytics (IP-address anonymization). When you click on to the website homepage, you’re immediately presented with a banner that asks you to consent to cookie use. The banner also informs you that we share information with analytics partners, which includes Google Analytics. Customers who wants to opt-out Google Analytics, please visit Google Analytics Opt-out browser add-on https://tools.google.com/dlpage/gaoptout.
We embed a Facebook widget to allow you to see number of likes/shares/recommends and “like/share/recommend” our webpages. This widget may collect your IP address, your web browser User Agent, store and retrieve cookies on your browser, embed additional tracking, and monitor your interaction with the widget, including correlating your Facebook account with whatever action you take within the widget (such as “liking/sharing/recommending” our webpage), if you are logged in to Facebook. For more information about how this data may be used, please see Facebook’s data privacy policy: https://www.facebook.com/about/privacy/update
We use a Twitter Tweet widget at our website. As a result, our website makes requests to Twitter’s servers for you to be able to tweet our webpages using your Twitter account. These requests make your IP address visible to Twitter, who may use it in accordance with their data privacy policy: https://twitter.com/en/privacy#update
We use a Linkedin Share widget at our website to allow you to share our webpages on Linkedin. These requests may track your IP address in accordance with their data privacy policy: https://www.linkedin.com/legal/privacy-policy.
We use Pinterest Save widget at our website to allow you to pin images to Pinterest from our webpages. These requests may track your IP address in accordance with their data privacy policy: https://policy.pinterest.com/en/privacy-policy.
We use Instagram Share widget at our website to allow you to share our webpages on Instagram. These requests may track your IP address in accordance with their data privacy policy https://privacycenter.instagram.com/policy.
What rights do you have?
As our customer, you have the right to request a copy of your personal data, to request its rectification or deletion and, under certain conditions, to request that processing be restricted or to be forgotten.
You can make changes to your personal information at any time. You can do this yourself on your own account or contact us and ask us for help.
- If you want to view your personal information, you have the right to do so.
- If you want your personal information corrected, you have the right to request it.
- If you wish to delete your personal information, you have the right to do so unless we have a legal obligation to retain it.
- If you wish to restrict the use of your personal information, you have the right to request it.
- If we correct, delete or restrict the processing of your personal data, we will notify you.
- You have the right to receive your personal information in a structured, commonly used and machine-readable form, and the right to transfer the information to another company. This only applies to information that you have actively provided.
- You have the right to notify us if you believe that we are not processing your personal information properly.
- You also have the right to complain to the data protection authority about the processing of your personal data.
Cookies
Ilomo Oy may use cookies on www.sukkasukka.fi website. For more information, see Cookie Policy.
Changes to the Privacy Policy
Ilomo Oy is constantly developing its business and therefore reserves the right to change this privacy statement, if necessary. Changes may also be based on changes in legislation.
If sections of this Privacy Statement change, we will notify you on our website.
Contact Information
All visitors interested in privacy and visiting our www.sukkasukka.fi website can reach us at the address below:
SukkaSukka / Ilomo Oy
Y-Tunnus: 3275578-2
Phone: +358504005982
Email: asiakaspalvelu@sukkasukka.fi
